Walker Group is founded by Chuck Walker. He introduces the business office to dealerships across Canada. The first product offered is credit life and disability insurance.
The Walker Group offers the first aftermarket extended warranty program to Canadian customers.
Import cars hit the Canadian market (dealers realize they are not designed to brave the Canadian winters). The Walker Group shortly thereafter introduce rustproofing and undercoating protection plans.
The Walker Group introduces the first independent extended warranty program for consumer electronics and appliance to Best Buy.
The Walker Group introduces the American Express Buyers Assurance Program. The first credit card insurance benefit program in the world. Over the next few years The Walker Group and American Express roll out Baggage Loss Insurance, Purchase Protection and Car Rental Protection.
The Walker Group introduces the first cellular phone insurance program- Cellular Plus (now Telus) and Bell Canada.
The Walker Group and Toyota create vehicle recondition programs which set the stage for Certified Pre-Owned programs across Canada.
The Walker Group introduces Net Direct, a software program that enables online retailers to offer extended warranty to goods sold online.
The Walker Group introduces Toyota Touch.
WhistleBlower Security is founded.
The Walker Group begins managing recall campaigns for some of the largest automotive manufacturers in North America.
The Walker Group introduces a whole new line-up of protection products for consumers including Tire & Rim, Dent & Ding, lost Key FOB, Windshield protection.
The Walker Group launches Mazda Spa 360, a retail detailing program offered through Mazda service departments.
The Walker Group partners with Honda to create a full line-up of protection plans under the Honda Plus banner.
The Walker Group launches a new division called Walker Labs to develop disruptive insurance and protection solutions for North American consumers.