Walker Group is committed to protecting your privacy. We are committed to maintaining the accuracy, confidentiality and security of all information we receive and disseminate. Our guiding principles have been built upon the standards outlined in Canadian Standards Association’s Model Code for the Protection of Personal Information and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Principle 1- Accountability
Principle 2- Identifying Purpose
When collecting information from our clients and their employees the purpose must be identified before and at the time the information is collected.
Principle 3- Consent
The consent of our clients and their employees is required when collecting, using and/or disclosing information except only to do so if required by law or within the course of legal undertaking.
Principle 4- Limiting Collection
The information collected from clients and their employees will be limited to the purposes identified by Walker Group as part of conducting business. All information collected will be done so in a fair and lawful manner.
Principle 5- Limiting Use, Disclosure and Retention
All information received and disseminated by Walker Group will be for the purpose it was collected except when only to do so by law, within the course of legal undertaking or with your expressed consent. All information will be retained for the period of time required for the purpose it was collected. Under no circumstances will information be sold, shared or distributed to a third-party; except only to do so if required by law or within the course of legal undertaking.
Principle 6- Accuracy
Information from clients and their employees will be as complete, current and accurate as provided to Walker Group for the intended purpose for which it was collected. Walker Group does not guarantee the validity and reliability of the information received by employees who communicate the information but ensure the full and accurate disclosure of the information received.
Principle 7- Safeguarding Information
Walker Group safeguards the information received by clients and their employees by means that are appropriate for the sensitivity of the information collected. Only designated individuals will be granted access to information. Walker Group measures are in place internally and externally.
Principle 8- Openness
Principle 9- Accessibility
Clients and their employees can request and shall have full access to the presence, usage and disclosure of their information. Clients and employees can verify the accuracy of the information and if need be request amendments.
Principle 10- Queries, Complaints and Suggestions